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Q&A

FAQ

We have collected the most common questions about software project maintenance and the answers to them.

Frequently Asked Questions

If you don’t see an answer to your query here, reach out using the contact form below.
WHERE DO YOU WORK?
Our registered office is located in Brescia, Italy, but we work fully remotely with customers from Italy and all over the world.
WHAT DOES YOUR SERVICE INCLUDE?
Our core services include project monitoring, communications (mail and telephone), troubleshooting, and bug fixing. Additional work beyond the scope of these duties will be billed as per the contract information below.
HOW DO YOU CONTRACT/BILL YOUR SERVICES?

Our base service is a flat-fee contract (3-month minimum) for project maintenance. This fee is intended to cover our availability and maintenance and does not include direct interventions. Additional work under 4 hours is billed hourly, as needed. For interventions estimated to take in excess of 4 hours, an additional quote is first presented for your approval and to give you an indication of potential spend.

I’M A DEVELOPER, CAN WE WORK TOGETHER ON A PROJECT?

If you are interested in working with us, please get in contact here. We evaluate each developer proposal on an individual basis, and if we believe we are well-matched, we’ll be in touch to further discuss the opportunity.

Didn’t find an answer to your question?

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