Portostore is an e-commerce store that started as a food supplier for restaurants and bars before extending to serve retail customers via the home delivery of groceries.
Portostore is a complex system consisting of:
a tool to sync in real time with other internal management software
a backend panel for Portostore staff
an API backend for mobile apps
a modern frontend for retail customers
There are a multitude of parts that need to be simultaneously monitored and maintained.
The project requires quick responses and problem resolution.
A long-term technological strategy must be kept in mind throughout.
How we’re involved
How we approached the project
Creating a relationship of trust with the Portostore team.
Using shared to-do management tools.
Defining clear procedures for reports and requests.
Holding in-depth discussions regarding any potentially dangerous system changes.
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